FAQ

Quick answers to the questions we hear most. Still stuck? The assistant in the corner can help — or generate a live demo of your store.

Do I need to change my store's design?: No. Try-on appears in place of your existing product images and adapts to your page. Adding it is one line of code.
What does a shopper have to do?: Add a photo — by upload, camera, or QR code. Their photo then replaces the product images so they see themselves wearing the product.
How much does it cost?: $0.10 per generated try-on image. New accounts get the first 50 free on a 30-day trial, with no card required. See Billing & plans.
Can I try it before signing up?: Yes. Share a product URL with the assistant and it builds a live demo on your real page. Claim it later to turn it into your account.
Will it slow down my site?: The snippet loads asynchronously and doesn't block your page. Try-on runs only when a shopper chooses to use it.
What happens to a shopper's photo?: It's used to generate their try-on and nothing more. See the shopper experience page and our privacy notice.
Can I control which images get fitted?: Yes — just the image being viewed or the whole gallery, from your dashboard. This also controls cost, since pricing is per image.
How do I connect my own systems?: Use webhooks and scheduled reports to receive try-on activity on your backend. See Webhooks & reports.